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Customers come in all shapes and sizes, but broadly speaking, they tend to fall into five major categories. Recognizing them will go a long way toward helping you deal with each type as you encounter...
With all the prominent hacks making headlines last year, it just makes sense to start looking around for security solutions you can use every day in order to better secure your own data. That way, in...
Another day, another report of a large company data breach. The victim this time was Hyatt, and the breach impacted a total of 318 of their 627 properties. The culprit in this latest successful hack...
It’s no secret – not all software is created equally. Some products are blasted from the moment they are released, others are greeted with cautious optimism, and a very few are readily embraced by an...
It happens. The day comes when your old, reliable laptop gets traded in for a new model with more bells and whistles, a faster CPU and more storage space. Unfortunately, with Moore’s Law still in...
Whatever business you’re in, you know what a spectacular pain arranging training can be. First, you’ve got to find a relevant SME (Subject Matter Expert). He or she probably doesn’t live in your city...
It’s a bit of a paradox. In a world of cheap, ubiquitous storage, most smartphones don’t have a lot of storage, and what’s available to you can fill up quickly. If you don’t keep a close eye on it...
It’s no secret, we live in a world of 24/7 connectivity. It’s become such an integral part of our daily lives that we’ve come to expect it. We’re even increasingly taking our work with us when we go...
Quick, without thinking, which is cheaper, acquiring a new customer and selling something to them, or selling additional product or services to an existing customer? Most small business owners...